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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenny Bennett

June 25, 2025

5  out of  5
rating by Jenny Bennett
"If you are looking for insurance, I highly recommend Glen and his team. They are always kind and genuinely interested in helping you get the best coverage possible without paying more than you can afford. If you have a question, Glen will answer it in a way that you can understand, not just insurance lingo. Give them a try!"
We responded:
"Making the complex simple and explaining options for you do decide between is a fun part of our responsibilty! You guys are a treat to work with. Thank you for the review, Jenny!"
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Reed Brown Jr.

June 11, 2025

5  out of  5
rating by Reed Brown Jr.
"Glen has always been helpful and made sure I was covered as I wanted. I have no complaints whatsoever with him or his people. I have been with him many years."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chris Roshong

June 11, 2025

5  out of  5
rating by Chris Roshong
"Great experience with Glen & his staff. Always friendly & helpful with all insurance issues. Highest recommendation!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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William fitzgerald

June 10, 2025

5  out of  5
rating by William fitzgerald
"Great people to deal with. Very friendly and Profesional. Saved me a lot of money and gave me better coverage. Would highly recommend to others."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jake

June 4, 2025

5  out of  5
rating by Jake
"Working with Glenn and his team has been seamless. Every person I've spoken to has been kind, caring, knowledgeable, and personable. I've had an overall wonderful experience with them. I feel very much so taken care of. Thank you!"
We responded:
"Jake, thank you for the effusive feedback. You’ve touched on several of our office principles including being refer able, knowledgeable and doing the right thing. We’re pleased to be your good neighbor State Farm agency. "
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Deborah Hall

May 23, 2025

5  out of  5
rating by Deborah Hall
"I called a few days ago to make my monthly payment. Abbie was very kind and thorough and helped with questions that I had. Thank you Abbie!"
We responded:
"Deb, it is a pleasure partnering with you! Thank you highlighting the energy and helpfulness that Abbie brings to our team!"
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Sue Oster

May 20, 2025

5  out of  5
rating by Sue Oster
"Abbie was extremely helpful in getting everything accomplished that I needed. Great job Abbie!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate also you highlighting Abbie's expertise and empathy. "
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Randy

May 20, 2025

5  out of  5
rating by Randy
"Everyone in this office is wonderful to deal with. Great deals, customer service and very personable. I highly recommend! Thanks Amber"
We responded:
"Randy, thank you much for sending 5 stars and highlighting that Amber was helpful. We aim to be consultive, personal and referable. We hope to earn introductions to people just like you to assist. "
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Justin Weisent

May 4, 2025

5  out of  5
rating by Justin Weisent
"Very thorough, honest and real. Would highly recommend glen to anyone looking for insurance"
We responded:
"Justin, thank you for a thoughtful post and 5 star google review! Helping people build financial plans that manage/transfer risk and build assets through State Farm and our partners and then recover well when claims happen is a difference maker that creates referable level experiences and long term clients! "
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Philip Lohmeyer

April 24, 2025

5  out of  5
rating by Philip Lohmeyer
"Great people who took care of all our needs. UPDATE: Would give them 6 Stars if possible: I was in several time over the past few weeks on an issue for my Dad and Amy has gone above and beyond to help make this situation better. Her professionalism and willingness to help is not often seen in todays workplace. I would highly recommend this agent."
We responded:
"Philip, thank you very much for taking time to send us a 5 star google review! We love being partnered with you and serving our community!"
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Hopeful Browns Fan

April 23, 2025

5  out of  5
rating by Hopeful Browns Fan
"Amber and Tessa were great help as they were everything you want in customer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Debbi Nickels

April 15, 2025

5  out of  5
rating by Debbi Nickels
"EVERYONE IS FRIENDLY AND NICE TO WORK WITH HERE"
We responded:
"Debbi, we appreciate your feedback regarding how you feel when we get to interact. It’s a pleasure working together protecting who and what is important to you! "
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Cheryl Pelger

April 11, 2025

5  out of  5
rating by Cheryl Pelger
"Very good! We get good advice and help here."
We responded:
"Cheryl, we've been working together a long time. It is nice getting feedback from customers like you who share publicly that you value the service and help we provide. We think you're pretty great too!"
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Asia Flynn

April 10, 2025

5  out of  5
rating by Asia Flynn
"Glen Reichenbach and his team are amazing. I came in for my annual review and I left feeling confident with my plan and love that he checks in to see if there has been any life updates."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Ricc Rush

March 29, 2025

5  out of  5
rating by Ricc Rush
"The absolute best insurance experience I've had in decades, from the receptionist being professional and helpful and the agent: AMBER A. Was a substantial part in my experience with extensive information on my insurance needs, leading me to a great quote far better than previous insurance agencies I tried, I now have the peace of mind knowing I have the insurance coverage needed. It is my firm recommendation anyone reading this to join the Glen Reichenbach State Farm family for all insurance needs."
We responded:
"Thank you for reviewing our State Farm office and specifically your interactions with Amber, Glen, Tessa and Amy. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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RANDY Wilhelm

March 21, 2025

5  out of  5
rating by RANDY Wilhelm
"Amber Anslover gave me the best rates. Really nice people. Glen was really nice guy too. They saved me between $1000-$1500 a year. Call them. Randy Wilhelm"
We responded:
"Randy, thank you for your five star feedback!! We’re happy to help!! "
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Z Stron

March 7, 2025

5  out of  5
rating by Z Stron
"From the start of the process to the end of the process, it was easy. They saved me over $1000 on my auto and home with just a phone call and maybe a half hours worth of dedicated time. Amber was the easiest most efficient agent I’ve ever worked with so far very impressed"
We responded:
"Welcome to our State Farm Agency! We stand ready to assist as a good neighbor does. "
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Cara Lipinski Massillon, OH

March 7, 2025

5  out of  5
rating by Cara Lipinski Massillon, OH
"Thanks for looking out for us and helping us make the best decisions :)"
We responded:
"Thank you for taking time to share your thoughts. We’re glad to know you’re satisfied with the service at our State Farm office. We’re here to help whenever you have questions or need assistance. "
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william croff

March 3, 2025

5  out of  5
rating by william croff
"Called the Glen Reichenbach State Farm Agency and spoke with Amber. She quoted me in just a few minutes which was 30% less than my best quote for the same coverage. Amber, was incredibly kind and helped me find the best auto quote possible for my situation. I truly appreciate how transparent and efficient she took care of me over the phone. Will recommend this agency to anyone who asks! Kindness goes a long way. Thank you!"
We responded:
"William, welcome to our State Farm Agency. Thank you for the specificity in your five star review. From one good neighbor, to another, we’re glad to be partnered with you! "
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mark deitz

February 25, 2025

5  out of  5
rating by mark deitz
"Great service from Amber!"
We responded:
"Mark, thank you for a 5 star Google review and highlighting one of our rock star team members professionals. We’re pleased to be partnered with you!!"
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Kathy

February 19, 2025

5  out of  5
rating by Kathy
"It has been a pleasure working with Amber and this agency. From my first inquiry I received an acknowledgement of inquiry which was followed up with an email from Amber who has clearly and patiently answered all my questions and concerns."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Daniele Duhamel

February 11, 2025

5  out of  5
rating by Daniele Duhamel
"Glen and Amy were great and covered all our needs. Definitely recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Carla Cush

February 10, 2025

5  out of  5
rating by Carla Cush
"Very helpful & kind. Always reaching out to help if there are any issues."
We responded:
"Carla, thank you your kind words and 5 stars. From one good neighbor to another, we appreciate you!"
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Jason Peterman

January 31, 2025

5  out of  5
rating by Jason Peterman
"There’s a reason for the positive reviews. I switched from another insurance provider and haven’t looked back. I met Glen for the first time this evening, and he took the time to review my account and help me better understand the role of insurance. He was knowledgeable, personable, and genuinely invested in ensuring I’m protected from unforeseen circumstances. I highly recommend Glen and his office to anyone looking for a trustworthy insurance provider."
We responded:
"Jason, we are thankful for your feedback! It's our pleasure to assist you with your insurance needs. We also appreciate the specificity of your review. Glen and the rest of the team work very hard to make insurance and managing risk easy to understand and implement. If there is anything else we can do to help, please let us know!"
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Kylie Kratz

January 17, 2025

5  out of  5
rating by Kylie Kratz
"Amber did an amazing job made the experience super quick and painless!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."