Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of RANDY Wilhelm

RANDY Wilhelm

March 21, 2025

5  out of  5
rating by RANDY Wilhelm
"Amber Anslover gave me the best rates. Really nice people. Glen was really nice guy too. They saved me between $1000-$1500 a year. Call them. Randy Wilhelm"
We responded:
"Randy, thank you for your five star feedback!! We’re happy to help!! "
Profile photo of Z Stron

Z Stron

March 7, 2025

5  out of  5
rating by Z Stron
"From the start of the process to the end of the process, it was easy. They saved me over $1000 on my auto and home with just a phone call and maybe a half hours worth of dedicated time. Amber was the easiest most efficient agent I’ve ever worked with so far very impressed"
We responded:
"Welcome to our State Farm Agency! We stand ready to assist as a good neighbor does. "
Profile photo of St Joseph Catholic Church Massillon, OH

St Joseph Catholic Church Massillon, OH

March 7, 2025

5  out of  5
rating by St Joseph Catholic Church Massillon, OH
"Thanks for looking out for us and helping us make the best decisions :)"
We responded:
"Thank you for taking time to share your thoughts. We’re glad to know you’re satisfied with the service at our State Farm office. We’re here to help whenever you have questions or need assistance. "
Profile photo of william croff

william croff

March 3, 2025

5  out of  5
rating by william croff
"Called the Glen Reichenbach State Farm Agency and spoke with Amber. She quoted me in just a few minutes which was 30% less than my best quote for the same coverage. Amber, was incredibly kind and helped me find the best auto quote possible for my situation. I truly appreciate how transparent and efficient she took care of me over the phone. Will recommend this agency to anyone who asks! Kindness goes a long way. Thank you!"
We responded:
"William, welcome to our State Farm Agency. Thank you for the specificity in your five star review. From one good neighbor, to another, we’re glad to be partnered with you! "
Profile photo of mark deitz

mark deitz

February 25, 2025

5  out of  5
rating by mark deitz
"Great service from Amber!"
We responded:
"Mark, thank you for a 5 star Google review and highlighting one of our rock star team members professionals. We’re pleased to be partnered with you!!"
Profile photo of Kathy

Kathy

February 19, 2025

5  out of  5
rating by Kathy
"It has been a pleasure working with Amber and this agency. From my first inquiry I received an acknowledgement of inquiry which was followed up with an email from Amber who has clearly and patiently answered all my questions and concerns."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Daniele Duhamel

Daniele Duhamel

February 11, 2025

5  out of  5
rating by Daniele Duhamel
"Glen and Amy were great and covered all our needs. Definitely recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Carla Cush

Carla Cush

February 10, 2025

5  out of  5
rating by Carla Cush
"Very helpful & kind. Always reaching out to help if there are any issues."
We responded:
"Carla, thank you your kind words and 5 stars. From one good neighbor to another, we appreciate you!"
Profile photo of Jason Peterman

Jason Peterman

January 31, 2025

5  out of  5
rating by Jason Peterman
"There’s a reason for the positive reviews. I switched from another insurance provider and haven’t looked back. I met Glen for the first time this evening, and he took the time to review my account and help me better understand the role of insurance. He was knowledgeable, personable, and genuinely invested in ensuring I’m protected from unforeseen circumstances. I highly recommend Glen and his office to anyone looking for a trustworthy insurance provider."
We responded:
"Jason, we are thankful for your feedback! It's our pleasure to assist you with your insurance needs. We also appreciate the specificity of your review. Glen and the rest of the team work very hard to make insurance and managing risk easy to understand and implement. If there is anything else we can do to help, please let us know!"
Profile photo of Kylie Kratz

Kylie Kratz

January 17, 2025

5  out of  5
rating by Kylie Kratz
"Amber did an amazing job made the experience super quick and painless!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Dustin Shahan

Dustin Shahan

January 7, 2025

5  out of  5
rating by Dustin Shahan
"Glen exceptional performance has resulted in significant annual savings of over a thousand dollars."
We responded:
"Dustin, thank you for the 5 star review! Positive feedback yours in encouragement that we're on the right path in helping more people in more ways to manage risk and realize their financial goals. Thank you again for taking a moment to do a google review!"
Profile photo of William Snyder

William Snyder

December 17, 2024

5  out of  5
rating by William Snyder
"We worked with Amber, she was very helpful and explained everything thoroughly. We are very happy to have State Farm as our new insurance!!"
We responded:
"Bill, welcome to our office and thank you for highlighting one of our All-Star team members, Amber Anslover! "
Profile photo of Zach Rambaud

Zach Rambaud

December 11, 2024

5  out of  5
rating by Zach Rambaud
"Amber really helped me out with a big savings on auto/home. Would absolutely recommend"
We responded:
"Zach, welcome to our Reichenbach State Farm Agency! We appreciate having you as a client. Thank you for highlighting how Amber and our office is helping you! "
Profile photo of Conni Shaeffer

Conni Shaeffer

December 9, 2024

5  out of  5
rating by Conni Shaeffer
"I called Glen's office and spoke to Amber about getting a quote for auto and home insurance. She answered all of my questions and got great quotes for both. And she was just such a nice, personable person to talk to! I'm switching insurance to State Farm."
We responded:
"Conni, we're appreciative of you as a new client and that you took a few moments to reflect on google about your experience Amber. Being good listeners and advice providers based on your needs is part of how people perceive the care and appreciation we give each and every client. Welcome to our agency! "
Profile photo of Martha Racketa

Martha Racketa

December 7, 2024

5  out of  5
rating by Martha Racketa
"Amber's kindness exemplifies customer service as well as the quick response time to return calls....Tessa, also responded with kindness with giving my message to Amber. Thank you, ladies."
We responded:
"Martha, your 5 star review and compliment to Amber and Tessa reflect the attitude and capacity of our team. We appreciate your business. You're a 5 star VIP! "
Profile photo of Robert Truax

Robert Truax

December 4, 2024

5  out of  5
rating by Robert Truax
"Amber was informative and very helpful in finding the insurance we needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you specifically for sharing about your experience with Amber! "
Profile photo of Amanda Palmer

Amanda Palmer

November 27, 2024

5  out of  5
rating by Amanda Palmer
"Glen is very helpful about planning my future plans! He has been great about helping me save money."
We responded:
"Amanda, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Rich Yoder

Rich Yoder

November 21, 2024

5  out of  5
rating by Rich Yoder
"Glen took the time to review all my personal and business accounts to be sure all is up to date and coverage was sufficient. Highly recommend!"
We responded:
"Rich, that is part of the consulting that we believe makes our office stand out. Your coverage is specific for your needs. Good planning leads to positiive outcomes. We appreciate you! "
Profile photo of Teresa Stewart

Teresa Stewart

November 19, 2024

5  out of  5
rating by Teresa Stewart
"This is going to sound crazy, but it's the truth! I got hit in Walmart parking lot. The person who hit me was covered by State Farm. I have had such a wonderful experience with the customer service team. They have answered all my questions and have taken care of everything for my car, when my own insurance company didn't help me at all. So, I called today and got a quote. I am very happy to say that they are saving me quite a bit of money!! I now have a new insurance company!! Thank you, State Farm, for your kindness, getting things handled quickly, and for saving me money!!!!"
We responded:
"Teresa, you win the month’s prize as our favorite reviewer! You hit on of the things we strive for including helping people recover well when accidents happen, being attentive, responsive, friendly and at all times a great value. We’re pleased to be partnered with you. Thank you for being a great neighbor and for highlighting the work of our team and your happiness with the work we did together! #statefarm#good neighbor #jakeatstatefarm "
Profile photo of Amber Cusick

Amber Cusick

October 29, 2024

5  out of  5
rating by Amber Cusick
"Just came on with State Farm with glen. And it’s been better than my past. I like how he goes over things with you. And is personable with you. Highly recommend if you need home or auto insurance to go with glen."
We responded:
"Amber. We are glad to get to engage in a risk review and planning conversation with you today. Consulting and educating is part of how we provide added value and close coverage gaps. #StateFarm. #goodneighbor #dotherightthing"
Profile photo of Natalie Williams

Natalie Williams

October 16, 2024

5  out of  5
rating by Natalie Williams
"This office is the best insurance company I have worked with! Glenn was very helpful and accommodating and was more than willing to get me what I needed. I would recommend State Farm to anyone looking for a new insurance company!"
We responded:
"Natalie, your review reflects that we try very hard to be excellent, consultive and responsive. Five stars to you for engaging in risk management planning today!!"
Profile photo of Niel Liebler

Niel Liebler

October 15, 2024

5  out of  5
rating by Niel Liebler
"Very nice, and helpful people in the office. I recommend"
We responded:
"Niel, thank you for taking time to highlight our customer service team, Tessa and Amy! We strive to be of great service!!"
Profile photo of Ashley Reese

Ashley Reese

October 14, 2024

5  out of  5
rating by Ashley Reese
"Amber was an absolute delight to work with! She saved me over $100 on my auto insurance, and the entire process was smooth and effortless. Her professionalism and expertise really stood out, but what made the experience even better was how kind and approachable she was. Amber made everything easy, taking care of the details with such care. I can’t recommend her enough!"
We responded:
"Amber, we are thrilled you are thrilled! Thank you for the superfluous review of your experience with our office and specifically Amber. "
Profile photo of Nicole Rumbold

Nicole Rumbold

October 10, 2024

5  out of  5
rating by Nicole Rumbold
"He always takes the time to explain all of your options and never makes you feel pressured to add more coverage."
We responded:
"Nicole, thank you for taking the time to post a Google review. The client risk review meetings have been a process for over 30 years and has stood the test of time helping clients manage risk in the smartest ways possible. "
Profile photo of Beth Szczepaniak

Beth Szczepaniak

September 5, 2024

5  out of  5
rating by Beth Szczepaniak
"Got the chance to do review my coverage. It was a good experience! Glen was great to work with!"
We responded:
"Beth, the risk review consult/ meeting is one of the ways we help clients to make great decisions regarding protecting who and what they care about. 5 stars to you for doing contingency planning with us yesterday! "