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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rich Yoder

Rich Yoder

November 21, 2024

5  out of  5
rating by Rich Yoder
"Glen took the time to review all my personal and business accounts to be sure all is up to date and coverage was sufficient. Highly recommend!"
We responded:
"Rich, that is part of the consulting that we believe makes our office stand out. Your coverage is specific for your needs. Good planning leads to positiive outcomes. We appreciate you! "
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Teresa Stewart

November 19, 2024

5  out of  5
rating by Teresa Stewart
"This is going to sound crazy, but it's the truth! I got hit in Walmart parking lot. The person who hit me was covered by State Farm. I have had such a wonderful experience with the customer service team. They have answered all my questions and have taken care of everything for my car, when my own insurance company didn't help me at all. So, I called today and got a quote. I am very happy to say that they are saving me quite a bit of money!! I now have a new insurance company!! Thank you, State Farm, for your kindness, getting things handled quickly, and for saving me money!!!!"
We responded:
"Teresa, you win the month’s prize as our favorite reviewer! You hit on of the things we strive for including helping people recover well when accidents happen, being attentive, responsive, friendly and at all times a great value. We’re pleased to be partnered with you. Thank you for being a great neighbor and for highlighting the work of our team and your happiness with the work we did together! #statefarm#good neighbor #jakeatstatefarm "
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Amber Cusick

October 29, 2024

5  out of  5
rating by Amber Cusick
"Just came on with State Farm with glen. And it’s been better than my past. I like how he goes over things with you. And is personable with you. Highly recommend if you need home or auto insurance to go with glen."
We responded:
"Amber. We are glad to get to engage in a risk review and planning conversation with you today. Consulting and educating is part of how we provide added value and close coverage gaps. #StateFarm. #goodneighbor #dotherightthing"
Profile photo of Natalie Williams

Natalie Williams

October 16, 2024

5  out of  5
rating by Natalie Williams
"This office is the best insurance company I have worked with! Glenn was very helpful and accommodating and was more than willing to get me what I needed. I would recommend State Farm to anyone looking for a new insurance company!"
We responded:
"Natalie, your review reflects that we try very hard to be excellent, consultive and responsive. Five stars to you for engaging in risk management planning today!!"
Profile photo of Niel Liebler

Niel Liebler

October 15, 2024

5  out of  5
rating by Niel Liebler
"Very nice, and helpful people in the office. I recommend"
We responded:
"Niel, thank you for taking time to highlight our customer service team, Tessa and Amy! We strive to be of great service!!"
Profile photo of Ashley Reese

Ashley Reese

October 14, 2024

5  out of  5
rating by Ashley Reese
"Amber was an absolute delight to work with! She saved me over $100 on my auto insurance, and the entire process was smooth and effortless. Her professionalism and expertise really stood out, but what made the experience even better was how kind and approachable she was. Amber made everything easy, taking care of the details with such care. I can’t recommend her enough!"
We responded:
"Amber, we are thrilled you are thrilled! Thank you for the superfluous review of your experience with our office and specifically Amber. "
Profile photo of Nicole Rumbold

Nicole Rumbold

October 10, 2024

5  out of  5
rating by Nicole Rumbold
"He always takes the time to explain all of your options and never makes you feel pressured to add more coverage."
We responded:
"Nicole, thank you for taking the time to post a Google review. The client risk review meetings have been a process for over 30 years and has stood the test of time helping clients manage risk in the smartest ways possible. "
Profile photo of Beth Szczepaniak

Beth Szczepaniak

September 5, 2024

5  out of  5
rating by Beth Szczepaniak
"Got the chance to do review my coverage. It was a good experience! Glen was great to work with!"
We responded:
"Beth, the risk review consult/ meeting is one of the ways we help clients to make great decisions regarding protecting who and what they care about. 5 stars to you for doing contingency planning with us yesterday! "
Profile photo of Candy Henson

Candy Henson

August 16, 2024

5  out of  5
rating by Candy Henson
"Had a very good meeting for my renewal, Glen is a very nice person and works with you and does not put pressure on you to get more then you can afford. Thank you."
We responded:
"Candy, our personal price plan means the right coverage for you that fits your budget. It’s great fun helping super nice people. It was good to connect and consult with you yesterday!"
Profile photo of Jacob Letner

Jacob Letner

August 15, 2024

5  out of  5
rating by Jacob Letner
"Josh Lavery made the process of switching auto insurance super easy and saved us so much! Would definitely recommend giving him a call if you are ISO better auto insurances"
We responded:
"Jacob, thanks for the Josh shoutout! Helping more people in more ways is a goal and part of why we enjoy doing what we do! 6 stars to you!!"
Profile photo of Linda Shetler

Linda Shetler

August 15, 2024

5  out of  5
rating by Linda Shetler
"Tessa did a fantastic job making sure my coverage was fit to me. 5 stars!!!"
We responded:
"Linda, we're happy that you shared that Tessa is both very friendly and extremely knowledgeable! We to seek to be the best choice for families and individuals to manage every day risk. 5 Stars back at you!!"
Profile photo of Karen Kuntzman

Karen Kuntzman

August 8, 2024

5  out of  5
rating by Karen Kuntzman
"Wonderful. Amy and Tessa have been g reat to work with. 5 stars!"
We responded:
"Karen, thank you so much for highlighting our customer service team members, Tessa and Amy! They rock it out every day helping clients to be confident they are partnered with people who care AND are efficient and helpful in all the best ways!!"
Profile photo of Taylor Gosiaco

Taylor Gosiaco

August 3, 2024

5  out of  5
rating by Taylor Gosiaco
"Easily the most seamless insurance buying experience I’ve ever had! I had the pleasure of working with Josh Lavery, who not only gave me a pre-call rundown of the info I’d need to bring to our conversation for a smooth quote & bind, but set me up with a great bundling solution for my personal insurance needs 🥳"
We responded:
"Taylor, thank you for the effusive feedback especially regarding Josh! We're happy you're happy and we're looking forward to being partnered with you to help protect who and what you care about for many years to come. Thank you for taking time to share about your positive experience with our office and specifically with Josh!"
Profile photo of Marcie Miller

Marcie Miller

August 2, 2024

5  out of  5
rating by Marcie Miller
"Amazingly fast and super easy to get insurance set up. Josh Lavery was fantastic and patient. Gave me my quote with exactly what I asked for and set up account. Price was perfect. Absolutely recommended using him and his office."
We responded:
"Marcie, thank you for your positive 5 star review reflecting your experience with our office. Helping more people in more ways is one of our goals and making it easy to partner with State Farm and my office is mostly about communication. We appreciate having you a client!!"
Profile photo of Aaron Carson

Aaron Carson

August 1, 2024

5  out of  5
rating by Aaron Carson
"Josh Lavery did a great job setting up my policy. Made it easy to switch and saved me a significant amount of money!"
We responded:
"Aaron, thank you very much for your 5 star google review of your experience with our office and specifically with Josh Lavery. Helping you create your personal price plan and providing personal service are two of our office goals. "
Profile photo of Rob Warne

Rob Warne

July 22, 2024

5  out of  5
rating by Rob Warne
"Glen and his team are reliable. Quick claim responses, customer service, etc. Glen is who you should trust with insurance."
We responded:
"Rob, those are kind words. Appreciate your enthusiasm. State Farm Rocks and we're big fans of yours as well! Reliable, communicative, forwarding thinking clients are the best!!"
Profile photo of Lisa Dillon

Lisa Dillon

July 10, 2024

5  out of  5
rating by Lisa Dillon
"I met Glen this evening and appreciate his time to go over different insurance options. When I called in and was in need of insurance, Tom was very helpful and quickly put together my car and house insurance. Thank you to you both!"
We responded:
"Lisa, the risk review consult meeting is the best way we know to help people make optimal decisions on how to manage future claims. Whether it is for estate planning, for dealing with loss from an accident or injury or from at at-fault accident, we try to help people to have the right coverage that protects who and what they care about. Thank you for specifically mentioning Tom Jennings who is always prompt, friendly and informative! Cheers to you!!"
Profile photo of Charles F

Charles F

July 9, 2024

5  out of  5
rating by Charles F
"Glen is highly personable knowledgeable caring and entertaining"
We responded:
"Charles, it was good to connect, consult and update today. Thank you for the Google 5 star review! "
Profile photo of Jack Williamson

Jack Williamson

July 1, 2024

5  out of  5
rating by Jack Williamson
"It was a great experience under Glen’s guidance. He was able to quickly create the perfect policies for me. This will be a great business relationship!"
We responded:
"Jack, thank you for the specific complement! Consulting well and letting client make the decisions is one of the reasons that clients come here and stay longer. Relationships, systems and processes and price competitiveness lead to happy clients! We appreciate your trust and google review!"
Profile photo of Deanna Bond

Deanna Bond

June 27, 2024

5  out of  5
rating by Deanna Bond
"Been with Glen for years!!! Will continue to stick with him! Very informative and helpful!! ❤️"
We responded:
"Deanna, thank you for the heartfelt message! The client risk review meeting process has been an important part of helping clients for over 30 years now. Some things stand up nicely over time. We think you and your family are 5 star All-Stars!"
Profile photo of Milan Ondrus

Milan Ondrus

June 26, 2024

5  out of  5
rating by Milan Ondrus
"Glen was very courteous and kind, I’ve been with his office for 13 years and I have no complaints."
We responded:
"Milán, it is always a pleasure when we get to connect and consult re buying the coverage that protects who and what you care about out in ways that match your needs. "
Profile photo of Matthew Leisy

Matthew Leisy

June 5, 2024

5  out of  5
rating by Matthew Leisy
"My mom has had her policy with me on it as a driver for quite a long time now, and they have always been good to us. After she died recently about a month ago, I had to contact them for the first time to continue insurance coverage for myself and keep the same policy. They have been very friendly, pleasant, and easy to work with, especially for my first time ever dealing with anything like this. Very informative, and willing to explain and answer anything you throw at them. Met Glen for the first time today, excellent person. Very nice, easy to deal with, I felt very comfortable talking with him and didn't feel pressured or judged or anything like I usually do with many people I've had to socialize with over the past month. Great place, great service, great staff, great environment."
We responded:
"Matt, that is an effusive and thoughtful review and follow up from our recent conversation. We do try to meet people where they are and we hope to be one of your trusted partners for many years to come. thank you for taking the time to do a 5 star google review!! - your good neighbor State Farm Agency! "
Profile photo of Jenny Lyte

Jenny Lyte

May 29, 2024

5  out of  5
rating by Jenny Lyte
"Always helpful and kind!"
We responded:
"Jenny, we appreciate the kind feedback! 5 stars to you too!!!"
Profile photo of Donald Rossiter

Donald Rossiter

May 27, 2024

5  out of  5
rating by Donald Rossiter
"Known Glenn for the last 6 years and he’s always been a great agent and has helped me personally whenever I’ve needed it. Been with many other agents and this is by far the best experience I’ve had with one."
We responded:
"Don, it has been great to be connected with you for all of these years professionally and personally. "
Profile photo of Sara Burckhart

Sara Burckhart

May 15, 2024

5  out of  5
rating by Sara Burckhart
"Glen was great!! He explained the terms of my car and rental insurance as well as providing me with information on coverage if anything were to happen to me. Very friendly and informative!"
We responded:
"Sara, thank you for taking time to do a google review of your experience at the Glen Reichenbach State Farm Agency! The risk review meeting/consult is a great tool for helping people make great choices about protecting who and what they care about and want to protect. We think you're a 5 star thinker and appreciate being partnered with you!"